By accessing or using the Veloura Jewels website (velourajewels.shop) or any of our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. These Terms constitute a legally binding agreement between you and Veloura Jewels.
The Veloura Jewels website is provided for informational and commercial purposes. You agree to use this website lawfully and in a manner consistent with all applicable regulations. You must not:
All content on the Veloura Jewels website — including but not limited to text, images, logos, design elements, and jewellery photography — is the exclusive intellectual property of Veloura Jewels and is protected by applicable copyright and trademark laws. Unauthorised use is strictly prohibited.
Veloura Jewels makes every effort to ensure that product descriptions, images, and pricing information displayed on our website are accurate. However, we reserve the right to correct any errors and to change prices or product specifications without prior notice.
All gold jewellery sold by Veloura Jewels is subject to prevailing gold market rates at the time of order confirmation. Final pricing will be confirmed in writing before production begins for custom orders.
Custom jewellery orders placed with Veloura Jewels require a non-refundable advance payment as agreed upon at the time of consultation. Once a design is approved and production has commenced, cancellations are not accepted. Please refer to our Refund & Cancellation Policy for full details.
Veloura Jewels provides jewellery care guidance as a free service to our clients. However, we are not liable for any damage arising from improper use, storage, or maintenance of jewellery acquired from Veloura Jewels after purchase.
To the maximum extent permitted by law, Veloura Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the purchase price paid for the relevant product or service.
The Veloura Jewels website may contain links to third-party websites. These links are provided for convenience only. Veloura Jewels does not endorse or assume responsibility for the content or practices of any third-party sites.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of India.
Veloura Jewels reserves the right to amend these Terms and Conditions at any time. Continued use of our website following any changes constitutes your acceptance of the revised terms.
For any queries regarding these Terms and Conditions, please contact Veloura Jewels at:
📧 contact@velourajewels.shop